manageTicket

A Ticket Handler for simplydjs ticket system.

caution

You should use ticketSetup() before this function. Because handlers are like back-end (core), They just handle things. But ticketSetup is like front-end. without this, handlers are useless.

Implementation

simplydjs.manageTicket(interaction, { 
  // options (optional)
})

Output

Types

simplydjs.manageTicket(
    button: ButtonInteraction,
    options: manageTicketOptions
): Promise<DeleteResolve>

• button: ButtonInteraction
• options: manageTicketOptions

• Resolves: DeleteResolve

Options

manageTicketOptions

Parameter	Type	Required	Default	Description
strict	boolean	❌	false	Enables strict mode in manageTicket
ticketname	string	❌	{tag}	The name of the ticket and channel that gets created
buttons	TicketButtons	❌	default buttons	Pass a ticketButtons Object to customize embeds
pingRoles	Role[]	❌	none	Ping an admin role to let them know there is a ticket
category	string	❌	none	The category to add tickets on. This organises your server
embed	CustomizableEmbed	❌	default embed	Pass a CustomizableEmbed Object to customize embeds
logChannelId	string	❌	-	Channel Id to send the ticket chat logs as .txt file

export type manageTicketOptions = {
    ticketname?: string;
    buttons?: TicketButtons;
    pingRoles?: Role[];
    category?: string;
    embed?: CustomizableEmbed;

    logChannelId?: string;
    strict?: boolean;
};

---

TicketButtons

Parameter	Type	Description
close	CustomizableButton	A CustomizableButton Object to customize the close button
reopen	CustomizableButton	A CustomizableButton Object to customize the reopen button
delete	CustomizableButton	A CustomizableButton Object to customize the delete button
transcript	CustomizableButton	A CustomizableButton Object to customize the transcript button

export interface TicketButtons {
    close: CustomizableButton;
    reopen: CustomizableButton;
    delete: CustomizableButton;
    transcript: CustomizableButton;
}

---

Resolve

DeleteResolve

export type DeleteResolve = {
    type?: 'Delete';
    channelId?: string;
    user?: User;
    data?: AttachmentBuilder; // chat logs in .txt file
};

---

Example

• Default settings

interactionCreate.js

const simplydjs = require('simply-djs')

simplydjs.manageTicket(interaction)

• Customized with options

interactionCreate.js

const simplydjs = require('simply-djs')

simplydjs.manageTicket(interaction, {
  strict: true,
  embed: {
    title: "New ticket",
    color: simplydjs.toRgb("#406dbc")
  },
  buttons: {

  },
  ticketname: "{username}",
  pingRoles: ["01234567890123"],
  category: "01234567890123",
  logChannelId: "01234567890123"
})